Frequently Asked Questions

Q. "I can see how ClubSys is a better solution for my club than my existing systems but how do I convert my existing data to the ClubSys applications?"
A. "We have successfully imported data from other vendors and restructured to fit the Clubsys databases."

Q. "Do I need any special hardware?"
A. "The Clubsys are standard windows applications but you can attach the necessary hardware to support Credit Cards, Barcode Readers, Smart Cards, Magnetic Cards etc etc"

Q. "Some of my members would like to book courts themselves in my sports bar"
A. "Perfect. The Court Booking System was originally designed to be used by members on a touch screen. This functionality has been enhanced for Reception and Internet bookings"

Q. "I have a concern about other on-line booking systems that show member's details. Does your system keep these details private?"
A. "Yes. Clubsys complies with Data Protection in this respect."

Q. "Can I use your system to email my members about special offers and events?"
A. "Yes, you can use our Mailmerge to interrogate the Membership database and produce custom newsletters which may be emailed to your members."

Q. "What financial reports do you produce to help me run my business?"
A. "Clubsys has a very extensive repertoire of reporting tools giving Revenue and Banking reports for the tills, Stock reports, Court Usage reports and Membership and Subscription reports to name but a few"

Q. "I have a busy shop and restaurant at my club. How can Clubsys help me in this area?"
A. "ClubSys EPOS supports the extensive range of features found in market leading Point Of Sale solutions. "

Q. "I am reluctant to give credit to some members. Can you support pre-pay facilities"
A. "Not only are you able to use the Charge Card feature for individual members you can also set a spend limit (Daily, Weekly, Monthly)"

Q. "My club is growing. Is there a limit to how many computers I can use?"
A. "We have successfully run a full system with upwards of 100 terminals with no noticeable loss of performance."